When you collect the vehicle, you have to provide the same credit card you used to book the vehicle.Unfortunately, we cannot accept debit cards since their regulations do not meet our fuel guarantee policy. The cardholder must identify himself as the lessee or the “main driver” in the rental contract. This payment card must show the main driver as the cardholder and an expiration date after the vehicle return date. All the rental services are subject to a guarantee deposit when renting the car in order to cover additional charges that might occur during the rental period.
No country accepts pre-paid cards, gift or Diners cards. They cannot accept cash or check payments either.
For bookings made for Spain after the 16th of August 2018 and vehicle collection after the 16th of November 2018 and for France after the 20th of August and vehicle collection after the 2nd of October 2018, we accept debit cards as well as EC-Karte with the following conditions:
Customers will be charged the amount of the security deposit. It is essential that once the rental period is over, customers return to the collection office in order to be reimbursed the security deposit amount (as long as the vehicle is returned in good conditions or has not been involved in any accident, etc.)
Please, keep in mind that we cannot reimburse you if you don’t have the debit card with you. You can pay with one card (rental amount + fuel + extras) and charge the deposit to another card. For both instances the cardholder must be the same as the contract holder.
In the United Kingdom, American Express is accepted as long as the customer pays an extra 4 pounds for the booking.
Please keep in mind that due to the exchange rate and other possible non-Interrent related bank fees, the customer will be responsible for the possible fees that may apply for the charging or reimbursement of the previously mentioned security deposit.